• We currently ship orders across India as well as select international destinations.
• All orders are dispatched from our warehouse in Mumbai, India.

• Orders are usually dispatched within 2 business days of order confirmation.
• Once dispatched, domestic delivery is typically completed within 5–7 business days.
• International deliveries may take longer and vary based on destination country regulations.

We work with trusted courier partners through Shiprocket, who allocate the most cost-effective and fastest delivery service for each order. We do not have a fixed delivery partner.

Shipping is chargeable and calculated based on the delivery location, package weight, and courier service provider's fees. The exact shipping cost will be shown at checkout before you complete your order.

Tracking details are available for most orders and can be shared upon request. To request tracking information, contact us at:

• If an order is undeliverable and returned to our warehouse, we will issue a refund for the product(s), excluding shipping charges.
• For returns initiated by the customer, please refer to our Returns & Refunds Policy.

I. About Shroom Actives

Shroom Actives is dedicated to producing and supplying high-quality functional mushroom products. Leveraging technology transfer from the ICAR | Directorate of Mushroom Research, our products are cultivated in a controlled environment to ensure purity, traceability, and maximum efficacy.

II. Information and Intellectual Property

All publicly viewable information on this website is the sole intellectual property of Shroom Actives unless otherwise stated. All efforts are undertaken to ensure the accuracy and quality of information provided.

III. Refunds & Returns

For full details, please refer to our Refunds & Returns Policy.

IV. Privacy Policy

We ensure that your information is protected and secure. No personally identifiable information is collected save for surveys, registration forms, account information or order information. Any personal information is kept only for legal compliance. For full details, refer to our Privacy Policy.

V. Order Policy

VI. Copyright & Trademark

Shroom Actives and its licensors reserve all intellectual property rights in all content appearing on this website. Access to this website does not confer any license under any intellectual property rights. Any use of website content other than for personal, non-commercial purposes is prohibited without permission. "SHROOM ACTIVES" and all associated logos and marks may not be used without express permission.

VII. Disclaimer of Warranty & Limitation of Liability

Your use of the Shroom Actives service is entirely at your own risk. The service and its contents are provided on an "as is," "as available" basis. To the fullest extent permitted by law, we disclaim all representations and warranties. Neither Shroom Actives nor its associates shall be liable for direct, indirect, incidental, punitive or consequential damages arising from your use of or inability to use our services.

VIII. Indemnity

You agree to defend, indemnify and hold harmless Shroom Actives, its employees, directors, officers, agents and their successors from any claims, liabilities, damages, losses, costs and expenses arising out of your actions or inactions, breach of warranties, violation of applicable laws, or infringement of intellectual property or other rights. This clause survives termination of this agreement.

I. About Shroom Actives

Shroom Actives is dedicated to producing and supplying high-quality functional mushroom products. Leveraging technology transfer from the ICAR | Directorate of Mushroom Research, our products are cultivated in a controlled environment to ensure purity, traceability, and maximum efficacy.

II. Information and Intellectual Property

All publicly viewable information on the Shroom Actives website is the sole intellectual property of Shroom Actives unless otherwise stated. All efforts are made to ensure information is accurate and up to date.

III. Refunds & Returns

For full details, please refer to our Refund & Returns Policy.

IV. Privacy Policy

We ensure that your information is protected and secure. No personally identifiable information is collected save for surveys, registration, account or order information. For full details, refer to our Privacy Policy.

V. Order Policy

VI. Copyright & Trademark

All intellectual property rights in all text, programs, products, technology and materials on this website are reserved by Shroom Actives. Access to this website does not confer any license. Any use beyond personal, non-commercial use is prohibited without permission. "SHROOM ACTIVES" and all associated logos, titles and marks may not be used without express permission.

VII. Disclaimer of Warranty & Limitation of Liability

Your use of the Shroom Actives service is entirely at your own risk. The service and its contents are provided on an "as is," "as available" basis. To the fullest extent permitted by law, we disclaim all representations and warranties. Neither Shroom Actives nor its associates shall be liable for damages of any kind arising from your use of, or inability to use, our services.

VIII. Indemnity

You agree to defend, indemnify and hold harmless Shroom Actives, its employees, directors, officers, agents and successors from all claims, liabilities, damages, losses and expenses arising from your actions or inactions, including breach of warranties, violation of applicable laws, or infringement of intellectual property rights.

IX. Dispute Settlement

Any dispute arising from use of this website shall be first referred to a sole Arbitrator — an independent and neutral third party identified by Shroom Actives. The place of arbitration shall be New Delhi. Proceedings shall be governed by the Arbitration & Conciliation Act, 1996, and conducted in English.

I. The Types of Personal Data We Collect

II. How We Use Your Personal Data

III. Who We Share Your Personal Data With

IV. Personal Information of Children

Our Services are not directed towards children below the age of 18 years. We do not knowingly solicit or collect personal data from minors.

V. How Long We Retain Your Personal Data

We retain your personal data for no longer than is required for the purpose for which it was collected or as required by applicable law. We may retain data if necessary to prevent fraud, exercise legal rights, or defend against legal claims.

VI. Your Data Protection Rights

VII. How We Protect Your Personal Data

We implement adequate and effective measures to ensure the security of your personal data. While we strive to keep your information secure, no online platform is entirely immune to risks, and we cannot guarantee absolute security.

VIII. Changes to This Privacy Policy

We will post changes to this Privacy Policy and update the effective date when it is revised. All modifications will be notified to you in accordance with applicable laws.